Kent County Council (10 012 742) [2012] MHLO 102A (LGO)
"In her report concerning services for a young woman with learning disabilities, the Ombudsman says: 'The Council’s failure to complete an assessment before the young woman was 18 caused her the injustice of losing services she was assessed as needing. The support plan that was eventually produced did not include services to meet these needs.' In addition, the Council’s poor communication led to uncertainty, confusion and frustration for the young woman and her family, and she was denied a direct payment and the choice to arrange her own respite care."
Text of decision
Text:Text of LGO decision: Kent County Council 10 012 742 [2012] MHLO 102
External link
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