Todo:617322

Date	2024-10-08
Item	Stockton-on-Tees Borough Council (23 018 947) https://www.lgo.org.uk/decisions/adult-care-services/assessment-and-care-plan/23-018-947 Upheld 29/7/24 Summary: "Ms Y complained that professionals failed to understand her mother’s personality and wrongly determined she lacked capacity. Ms Y said this led to a decision to transfer her mother to a nursing home which caused her distress. In addition, she said it led to a hospital and a nursing home placing unnecessary restrictions on her mother. We have not found fault in the way professionals considered Mrs X’s capacity. However, we have found fault in the way a Council considered Mrs X’s best interests before placing her in a nursing home. This caused avoidable distress and we have recommended an apology and a small financial payment."
Done